Shipping & Payment Policy

Shipping Options

Shipping rates and estimated delivery times are available on tires after setting your delivery zip code. Tires ship via FedEx Ground and the shipment times are a very good estimate, although not an exact number of time-in-transit days. Tires are delivered Monday - Saturday. FedEx does not pick up orders on weekends or certain holidays. Once the tires are picked up, the time-in -transit estimate begins.  If you place your order Friday afternoon, or on the weekend, your tires it will not ship until the following week.  Currently we only offer FedEx Ground, expedited shipping is not available. Depending on when you place your order, there may be one, possibly two days of processing time. Shipping delivery times can be impacted by weather events across the country.

Holiday Hours

We will be closed Monday December 24th, and Tuesday, December 25th.  We will return to normal hours on December 26th to assist you with any of your tire needs.  We will also be closed Monday December 31st and Tuesday, January 1st, to obeserve the  New Year holiday.  Orders can be placed on the website at anytime during our closures and tires will ship on the next full business day we are open. 

FedEx pick up and delivery schedule is as follows:

• Saturday, December 22 - deliveries will depend on your location. Some FedEx locations are delivering.  FedEx freight is closed. 
• Sunday, December 23rd - FedEx is closed, no pick up or delivery.
• Monday, December 24th - deliveries will depend on your location. Some FedEx locations are delivering.  FedEx freight is closed.
• Tuesday, December 25th - FedEx is closed, no pick up or delivery.
• Wednesday, December 26th - All pick up and delivery returns to normal delivery schedules.  

Tire Delivery Options

You can choose between 3 delivery options:

• Your tires can be delivered directly to your billing address.
• Your tires can be delivered to an alternate address. In this case, please specify the delivery address and the person authorized to receive the tires on your behalf.
• The tires can be delivered directly to a Tire Installer of your choice. Please enter the address of the Tire Installer in the "Ship To" address and be sure to coordinate acceptance of your shipment from Tires-easy.com.

You will receive an e-mail confirmation of the transaction when you place your order. Please save a printed copy of your order confirmation for your records.

Out of Stock Merchandise

We make every attempt to provide accurate inventory levels on our website. Occasionally we are out of stock. In these instances, you will be notified by e-mail and receive a phone call  if we do not have your tires in stock.  If we expect stock soon we will send you the date that we expect to ship your order. We may also provide you with alternative tires to consider.

Home Delivery and Order Tracking

We send tires via FedEx Ground. You will receive confirmation by e-mail when you place an order, and a second e-mail when your tires have shipped, with a tracking number so you can monitor your shipment.

If you do not receive your order based on the estimated delivery date contained within your tracking number, please send an e-mail to info@tires-easy.com, or call us at 1-855-978-6789.

Delivering outside the United States

We currently do not ship tires outside the continental United States.

Coupons

Tires-easy only accepts coupons authorized by Tires-easy. Unfortunately there are coupon websites that post outdated and/or false coupons. We cannot honor such coupons. If you have a question regarding a coupon, please contact Customer Service to assist you by phone at 1-855-978-6789 or send an email to info@tires-easy.com.

Payment

We accept American Express, Visa, MasterCard, Discover, PayPal and Affirm Tire Financing.

Return/Refund Policy

See General Terms and Conditions for additional Return/Refund details

• You can buy tires with confidence from Tires-easy.com. We will accept returns up to 45 days after delivery of the tires. If you are not happy with the tires for any reason, return them to us for a full refund and the shipping is on us. Exclusions apply, click here for details.

• Contact our Customer Service department to initiate the return. Please call 1-855-978-6789 or send an email to info@tires-easy.com. Do not return any tires directly to our office, as they will not be accepted without a return authorization number and prior notice of the return.