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4th of July UpdateTires-Easy Customer Service Department will be closed on July 3rd to celebrate the 4th of July holiday. We will return on July 6th. FedEx will not be delivering on July 4th & 5th and will resume normal pick up and delivery services on July 6th. Covid-19 situation update - IMPORTANT!During the Covid-19 outbreak, we have implemented the advised precautions to keep our employees and customers safe. We are able to continue to ship tires.*Customer Service Representatives are working at home & able to assist you.*Warehouses have implemented safety precautions and continue to work.*FedEx has implemented procedures to protect their personnel and delivery customers.If there are any changes, we will be sure to update you. We appreciate your patience and loyalty during this tough time for all of us.
Shipping and Delivery OptionsShipping rates and estimated delivery times are available on tires after setting your delivery zip code. Tires ship via FedEx Ground and the shipment times are a very good estimate, although not an exact number of time-in-transit days. Tires are delivered Monday - Saturday. FedEx does not pick up orders on weekends or certain holidays. Once the tires are picked up, the time-in -transit estimate begins. If you place your order Friday afternoon, or on the weekend, your tires it will not ship until the following week. Currently we only offer FedEx Ground, expedited shipping is not available. Depending on when you place your order, there may be one, possibly two days of processing time. Shipping delivery times can be impacted by weather events across the country. Tire Delivery OptionsYou can choose between 3 delivery options:
You will receive an e-mail confirmation of the transaction when you place your order. Please save a printed copy of your order confirmation for your records. Out of Stock MerchandiseWe make every attempt to provide accurate inventory levels on our website. Occasionally we are out of stock. In these instances, you will be notified by e-mail and receive a phone call if we do not have your tires in stock. If we expect stock soon we will send you the date that we expect to ship your order. We may also provide you with alternative tires to consider. Home Delivery and Order TrackingWe send tires via FedEx Ground. You will receive confirmation by e-mail when you place an order, and a second e-mail when your tires have shipped, with a tracking number so you can monitor your shipment. If you do not receive your order based on the estimated delivery date contained within your tracking number, please send an e-mail to info@tires-easy.com, or call us at 1-855-978-6789. Delivering outside the United StatesWe currently do not ship tires outside the continental United States. CouponsTires-easy only accepts coupons authorized by Tires-easy. Unfortunately there are coupon websites that post outdated and/or false coupons. We cannot honor such coupons. If you have a question regarding a coupon, please contact Customer Service to assist you by phone at 1-855-978-6789 or send an email to info@tires-easy.com. PaymentWe accept American Express, Visa, MasterCard, Discover, PayPal and Synchrony Car Care Tire Financing. Return/Refund PolicySee General Terms and Conditions for additional Return/Refund details
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