Last Updated on August 8, 2025
How the General Tires Free Warranty Works (Step-by-Step Guide)
The rising costs of tires and services are something that all drivers have noticed. For those living on a budget, investing in a brand-new set of rubber is substantial. The tire companies have seen the same thing. Although they cannot lower prices due to connected material, labor, and shipping costs, they can offer the next best thing: a comprehensive protection plan or an extended type of manufacturer’s warranty.
Continental Tire is one of the best-known tire brands in the US, specializing in rugged tires for trucks, SUVs, and sedans. This brand has built its reputation on dependable and durable products, as well as exceptional customer communication. The new Shield + Advantage Plan continues this tradition, helping to protect millions of customers. But what is it exactly? Let’s find out.
What Is the General Tire Shield + Advantage Plan?
Launched across the US and Canada, the Shield + Advantage Plan bundles all of General Tire’s top warranties and coverages into a single, seamless program. From manufacturing defects to road punctures, it’s designed to keep you rolling without unexpected out-of-pocket expenses. The idea behind this initiative is to cover all fleet and private buyers in the event of any extensive tire wear, punctures, or defects. However, what is interesting is that the Shield + Advantage plan also covers the costs of mounting and balancing, which further saves money for the General’s buyers and shows impressive dedication to customer service.
What Are The Features Of the General Tire Shield + Plan?
The complete brochure and detailed explanation of this extensive customer support plan can be found here; however, the following are some key features.
• Limited Warranty
• Eligible on all new replacement General Tire passenger and light-truck tires for up to 72 months from purchase.
• Free replacement if the tire becomes unserviceable within the first 12 months or before the first 2/32″ of treadwear (whichever comes first).
• Customer Satisfaction Trial
• Not loving your new tires? Return them within 45 days (or before 2/32″ of treadwear) for a swap to any other General Tire brand tire—no hard feelings.
• Mileage Warranty
• Select products are backed up to 75,000 miles, pro-rated if they wear out too soon.
• Road Hazard Coverage
• Covers damage from nails, glass, potholes, and more, with a free replacement through the first 12 months or until 2/32″ of treadwear—no deductible.
• General Tire’s road-hazard protection “stands out in the industry,” applying to every passenger and light-truck model.
• Professional Mounting & Balancing
• When a replacement is needed under warranty, mounting and balancing are included—the owner pays only applicable taxes.
Who’s Eligible For the General Tire Shield + Advantage Plan?
All new replacement General Tire passenger and light truck tires bearing the General name are eligible for this plan. To participate in the program, you will need proof of purchase and online registration. Suppose the tires were part of the original equipment manufacturer’s (OEM) equipment, and you are the original purchaser.
In that case, the tires must remain on the exact vehicle on which they were first mounted under usual driving conditions. This program is available to those who have purchased General tires from an authorized General Tire dealer in the US or Canada, such as we are. The buyers excluded from this plan are emergency services, competition tires, commercial and fleet vehicles, and tires sold outside the North American market. To determine if you are eligible, please click here. The company recognizes that commercial buyers frequently utilize their products and would like to offer coverage to that segment of the market as well.
What Is Covered By Shield + Advantage Plan?
When you purchase any General Tire product, fill out your online form and keep your proof of purchase from an authorized General Tire dealer. You’ll have coverage regarding the following aspects.
• Workmanship Issues
If the tires are not up to standards in terms of quality or manufacturing
• Buy-and-Drive Trial
If the tires are not to your liking or you don’t like the driving feel or handling
• Premature Treadwear
If the tires get worn out too soon
• Punctures & Cuts
If you have a puncture or experience complete product failure.
• Mounting & Balancing
On warranty replacements, your mounting and balancing fees will be zero.
Why The General Tire Shield + Advantage Plan Is Unique?
- All-in-One Simplicity: Instead of separate add-ons, you get four significant protections under one plan—no piecemeal policies to sort through.
- Broad Road-Hazard Scope: Applies to every qualifying General Tire model, with no extra fees or limited product lines—something even premium competitors often reserve for “select” tires.
- No Deductible & Full Service: Free replacement, mounting, and balancing on covered events means you pay only taxes—no surprise labor or parts bills.
- Risk-Free Trial: A 45-day satisfaction window invites you to find your perfect tread without pressure.
Conclusion:
By packaging robust warranties, generous mileage guarantees, and proper road-hazard protection into a single plan, General Tire raises the bar for what drivers should expect—and eliminates the need to chase down multiple policies. With Shield + Advantage, the only thing you’ll need to worry about is where you’re headed next.
